Platinum Customer Support

Average Calls per day: 70

*Per Call Plans Available

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Support for client customers.

• Improve your brand’s reputation
• Help you retain customers
• Bring in additional customers through word-of-mouth
• Increase customer lifetime value
• Help you stand out from competitors
• The agent works to understand the problem
• The agent resolve the customer’s issue quickly
• Minimal turnaround time for your customers

Duties:

• Customer care
• Account servicing
• Policy changes
• Customer inquiries
• Service quoting
• Follow ups
• Complaint line
• Message taking
• Cross-selling
• Backend work