Customer Service
Solution
No items found.
Support
Platinum Customer Support

Platinum Customer Support

Affordable outsourced support with licensed agents. Save money and offer top-tier phone service. Explore our packages today!

Try Now

Key Features

Average Calls per day: 70

*Per Call Plans Available

Support for client customers.

  • Improve your brand’s reputation
  • Help you retain customers
  • Bring in additional customers through word-of-mouth
  • Increase customer lifetime value
  • Help you stand out from competitors
  • The agent works to understand the problem
  • The agent resolve the customer’s issue quickly
  • Minimal turnaround time for your customers

Duties:

  • Customer care
  • Account servicing
  • Policy changes
  • Customer inquiries
  • Service quoting
  • Follow ups
  • Complaint line
  • Message taking
  • Cross-selling
  • Backend work
Suggested Plan
Platinum
Price

$6,000.00

$60,000.00

Price Per User
$32.00
Call for Pricing
Call for Pricing
Call for a Quote
$140.00
$29.00
$250.00
$720.00
$500.00
$500.00
$180.00
$625.00
$625.00
$11.00
$6.00
$1.00
$1.00
$3.00
n/a
$10.00
$0.00
$11.00
$150.00
$2.00
$25.00
$59.00
$0.00
$0.00
$0.00
$50.00
$13.00
$24.00
$60.00
$12.00
$25.00
$22.00
$84.00
$50.00
$3.00
$12.00
$4.00
$3.00
$37.00
$37.00
$50.00
$10.00
$5.00
$45.00
$8.00
$159.00
$6,000.00
$4,800.00
$2,400.00
$60.00
$250.00
$50.00
$16.00
$23.00
$59.00
$65.00
$12.00
$6.00
$200.00
$400.00
$29.00
$50.00
$10.00
$12.00
Yearly only
$25.00
$45.00
$384.00
Call for Pricing
Call for Pricing
$276.00
$5,500.00
$5,500.00
$1,980.00
$2,500.00
$2,500.00
$108.00
$60.00
$12.00
$10.08
$30.00
$19.99
$120.00
$0.00
$108.00
$1650.00
n/a
$21.60
$357.46
$300.00
$708.00
$0.00
$0.00
$0.00
$600.00
$156.00
$288.00
$720.00
$144.00
$300.00
$264.00
$9.00
$480.00
$36.00
$108.00
$48.00
$36.00
$300.00
$300.00
$480.00
$108.00
$54.00
$420.00
$54.00
$1,548.00
$60,000.00
$48,000.00
$24,000.00
$720.00
$2,500.00
$480.00
$144.00
$204.00
$588.00
$480.00
$144.00
$54.00
$2400.00
$4,000.00
$288.00
$480.00
$100.00
$120.00
$420.00
$250.00
$444.00
Modules Included With
Epoch Tech Solutions
Platinum Customer Support
Assist
Assist
Backstage
Backstage
Bigin
Bigin
Billing
Billing
Bookings
Bookings
Books
Books
CRM
CRM
Campaigns
Campaigns
Checkout
Checkout
Cliq
Cliq
Commerce
Commerce
Connect
Connect
Creator
Creator
Desk
Desk
Expense
Expense
Flow
Flow
Forms
Forms
Hotel
Hotel
Inventory
Inventory
Invoice
Invoice
Learn
Learn
Lens
Lens
Mail
Mail
Marketing Automation
Marketing Automation
Meeting
Meeting
Notebook
Notebook
One
One
PageSense
PageSense
People
People
Projects
Projects
Recruit
Recruit
Restaurant
Restaurant
Sheet
Sheet
Show
Show
Sign
Sign
Sites
Sites
Social
Social
Sprints
Sprints
Survey
Survey
TeamInBox
TeamInBox
Vault
Vault
Workdrive
Workdrive
Writer
Writer

Key Benefits of

Platinum Customer Support

System Integrations

Transform your business processes with efficient system integration. Discover how to streamline your operations today!

High Security

Keep your business data safe with top-notch security measures.

Scalable Services

Unlock adaptive solutions that grow with your business. Discover efficient services designed to boost your growth.

24/5 Support

Ensure uninterrupted business operations with our round-the-clock support. Boost efficiency and growth. Discover how we keep your business running smoothly.

Tailored IT Solutions

Boost efficiency with our tailored IT services. Discover custom software solutions designed to meet your business needs. Explore your options today!

Future-Focused

Staying ahead of the curve is essential. Our strategic solutions are designed to future-proof your business.

Custom Solutions

We recognize the uniqueness of your business and offer tailored Packages to meet your exact requirements.

Save Money

Cut costs by eliminating the need for additional in-house staff and infrastructure.

Save Time

Free your internal resources to focus on what matters—scaling your business and driving innovation.

Growth

With our expert guidance and support, you are equipped to scale your business effectively and efficiently.

What we Offer

Support for
Customer Service
Software

You're not alone. Our team of experts is here to help you every step of the way. Minimize the need for valuable resources, and let us provide the support you need to succeed.

Related Applications

Our recommended software makes it easy to streamline business operations. Whether you are tech-savvy or want to "leave that to the professionals", our platforms have everything you need to help your business succeed.

No items found.

Frequently Asked Questions (F.A.Q.)

Have questions about our services? Explore our Frequently Asked Questions below. Let's connect to address all your queries. Contact us today to book a consultation and get the answers you need. Let's take your business to the next level together!

What kind of Customer Support do you offer?

Our dedicated team offers 8/5 customer support to help resolve any concerns your customers might encounter. Additionally, our team holds Insurance Licenses in Colorado.

How do you ensure data privacy?

We adhere to strict security protocols and comply with industry standards to keep your data safe.

Will the quality of service match our brand?

Absolutely. Our team takes the time to understand your brand and values, ensuring consistent and high-quality customer interactions.

What if I want to revert back to in-house support?

We offer flexible contracts that allow you to make adjustments as your business needs evolve.

How do you ensure data privacy when handling our business information?

We implement stringent data protection measures to ensure the confidentiality and security of all client information.

How secure is my data with Epoch Tech Solutions?

Your data's security is our top priority. We utilize industry-leading security measures to protect your information.

How quickly can I expect support if an issue arises?

Our 24/7 support team is always ready to assist you promptly, ensuring minimal disruption to your operations.

What types of businesses do you work with?

We specialize in working with small businesses, startups, and entrepreneurs across various industries.

How can I get started with your services?

Simply contact us via the form provided, and one of our representatives will get in touch to discuss your needs and how we can help.

What makes your customer support superior?

Our support team is dedicated, responsive, and trained to handle all customer inquiries efficiently, ensuring your customers receive the best service possible.

What kind of support do you offer?

We provide expert guidance, development, and ongoing support to ensure your systems remain up-to-date and effective.

Are there any hidden costs?

We believe in transparency. All costs will be clearly outlined before you make a decision.

What kind of support do you offer?

Our award-winning support team is available around the clock to assist with installation, troubleshooting, and any other concerns you may have.

Do you provide reporting on progress?

Yes, we offer transparent reports so you can track your website's performance and understand the impact of our efforts.

What types of businesses do you serve?

We specialize in providing IT solutions for small to medium businesses across various industries, including startups.

How can I get started with one of your services?

Simply click on "Get Started Today!" or "Contact Us To Learn More" to get in touch with our team. We'll guide you through the process and tailor our services to meet your specific needs.

Join Our Community

Ready to take your business to the next level? Join our community of successful small business owners who have transformed their business strategies with our services.

Start Today!
Don’t miss out on the opportunity to revolutionize your business. Sign up now and start experiencing the benefits of email marketing.

Related Categories