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Contractors
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Lessor's Risk Only
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Restaurants
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Vacant Buildings
Vacant Land
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  • Development for Software
  • Support for Software
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IT Services
Solution

Support Tools

Software
Lens

Lens

Experience seamless remote assistance with Zoho Lens, our cutting-edge augmented reality software. Easily troubleshoot equipment issues, from plant machinery to servers, by remotely accessing a user's smartphone camera. Stay connected and efficiently resolve issues from the comfort of your desk.

Key Features
  • Text Chat
  • Email and SMS Invite
  • Annotation for the technician
  • Technician and Customer App Support
  • Offline Recording
  • VoIP Calling
  • Desk Integration
  • CRM Integration
  • Calendar Integration
  • 1 Simultaneous Session
  • Advanced Chat NEW
  • File Transfer NEW
  • Scheduled sessions
  • Multi-technician support
  • Basic Analytics
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  • Session Notes
  • File Manager
  • Action Log Viewer
  • Import Contacts
  • Annotation for the customer
  • Freeze Camera Stream
  • Flash (iOS)
  • Zoom in/out of Video Stream
  • Magnify
  • 2 Simultaneous Sessions
  • Session Recording (3GB free storage)
  • Live Snapshots
  • Departments
  • Custom Email Templates
  • Email Configuration
  • Rebranding
  • Custom Domain Mapping
  • Advanced Analytics
  • AR CommentsNEW
  • AR MeasureNEW
  • Share Camera of the technician
  • QR/Barcode scanner
  • Live Text (OCR)
  • Guest Technician Support
  • API Integrations
  • 4 Simultaneous Sessions
Suggested Plan
Professional

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Price

Per User

Monthly
Yearly

$13.00

$156.00

Included With

Zoho One

All-in-one System
Price Per User
Monthly
Yearly
Call for Pricing
Call for a Quote
$140.00
$29.00
$250.00
$720.00
$500.00
$500.00
$180.00
$625.00
$625.00
$11.00
$6.00
$1.00
$1.00
$3.00
n/a
$10.00
$0.00
$11.00
$150.00
$2.00
$25.00
$59.00
$0.00
$0.00
$0.00
$50.00
$13.00
$24.00
$60.00
$12.00
$25.00
$22.00
$84.00
$50.00
$3.00
$12.00
$4.00
$3.00
$37.00
$37.00
$50.00
$10.00
$5.00
$45.00
$8.00
$159.00
$6,000.00
$4,800.00
$2,400.00
$60.00
$250.00
$50.00
$16.00
$23.00
$59.00
$65.00
$12.00
$6.00
$200.00
$400.00
$29.00
$50.00
$10.00
$12.00
Yearly only
$25.00
$45.00
Call for Pricing
$276.00
$5,500.00
$5,500.00
$1,980.00
$2,500.00
$2,500.00
$108.00
$60.00
$12.00
$10.08
$30.00
$19.99
$120.00
$0.00
$108.00
$1650.00
n/a
$21.60
$357.46
$300.00
$708.00
$0.00
$0.00
$0.00
$600.00
$156.00
$288.00
$720.00
$144.00
$300.00
$264.00
$9.00
$480.00
$36.00
$108.00
$48.00
$36.00
$300.00
$300.00
$480.00
$108.00
$54.00
$420.00
$54.00
$1,548.00
$60,000.00
$48,000.00
$24,000.00
$720.00
$2,500.00
$480.00
$144.00
$204.00
$588.00
$480.00
$144.00
$54.00
$2400.00
$4,000.00
$288.00
$480.00
$100.00
$120.00
$420.00
$250.00
$444.00
Modules Included With
Zoho
Lens
Assist
Assist
Backstage
Backstage
Bigin
Bigin
Billing
Billing
Bookings
Bookings
Key Benefits
High Security
High Security
Save Money
Save Money
Save Time
Save Time
Scalable Services
Scalable Services
System Integrations
System Integrations
Tailored IT Solutions
Tailored IT Solutions
User-Friendly Interface
User-Friendly Interface
Great For Various Businesses
Automotive Repair
Car Wash
Service Industry
Home Services
IT
Manufacturing
IT Services
Support
Classic IT Support
Premium IT Support
Platinum IT Support
System Development
Related
IT Services
Applications
Desk
eProtect
Assist
Creator
Related Categories
Support
Sales
Operations
Collaboration
Marketing